Don't Guess About Your EV Future. We Provide the Data to Define It.

The transition to electric vehicles is the biggest shift in transportation in a century, representing both massive opportunity and significant financial risk. At Elektrowagen Consulting, we replace speculation with certainty. We leverage advanced high-voltage battery diagnostics and proprietary financial models built on real world Colorado data to deliver a clear, unambiguous analysis. Whether it's verifying the health of a specific used EV or calculating the Total Cost of Ownership for your fleet, we provide the concrete data you need to act with confidence.

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SHOP LIKE AN INSIDER. EXECUTE LIKE A PRO.

The Partnership Package for Serious EV Buyers

"For Serious Buyers, Flippers, and Families"

Don't waste time on duds. Our EV Shopping Concierge Package is the essential toolkit for the serious buyer. It bundles (3) of our 250+ point Premium PPIs and (3) 15 minute expert consults into one high-value package.You get the data to build your shortlist, the freedom to walk away from bad deals, and the expert backing to seize the right one. This isn't just a discount; it's your strategic advantage in a complex market.

THE DATA DRIVEN PRE PURCHASE INSPECTION

A used EV’s value is hidden in its data. We find it. This is not a standard inspection; it's our flagship 7-point data-collection service, designed to eliminate financial risk and provide a definitive "Go / No-Go" analysis.This comprehensive package combines:* Full History & Recall Check
We pull the official Autocheck by Experian report AND cross-reference the professional ALLDATA Pro database for any open TSBs and recalls.* Battery State of Health (SOH) Analysis
We use elite Autel Ultra EV diagnostic tools to connect directly to the high-voltage battery, capturing its real-world State of Health the car's most critical and expensive component.* Forensic Body & Paint Analysis
Our sophisticated digital paint gauge measures paint thickness to a thousandth of a millimeter, instantly revealing hidden bodywork, filler, and accident history that others miss.* Laser Wear & Tear Forecast
We use Autel TBE200 laser scanners to precisely measure brake rotor and tire life, giving you a clear, data driven forecast of your near term maintenance costs.The Deliverable:
We compile all seven data streams (Autocheck, TSBs, Autel diagnostic reports, laser scans, and our proprietary 250+ point inspection) into a single, multi-page report. You get the unvarnished truth, a clear executive summary, and the objective data you need to act with total confidence

JUST WANT A QUICK BATTERY OVERVIEW?

This is our "data-only" battery health check a fast, surgical way to get the two data points that matter most:* High-Voltage Battery SOH (State of Health)
* A Full System-Wide Fault Code ScanIn just 30 minutes, we connect our elite Autel Ultra EV diagnostic tool, pull the data, and email you the raw PDF report within two hours.This is not a physical inspection. It includes no paint analysis, test drive, or mechanical check. It is a pure, objective data snapshot the essential starting point for any EV assessment.

GET DATA-DRIVEN ADVICE, NOT JUST AN OPINION

Don't just get advice get data. This isn't just a 30 minute call; it's your first data driven analysis. The service includes two (2) Autocheck by Experian™ reports for your top vehicles ($50+ value).We Come Prepared.
This isn't just a chat. After you book, we get to work. We pull your two Autocheck reports and use our ALLDATA Pro access to research your target vehicles, checking for TSBs and common issues before the call even starts.Get Clarity.
On the call, we'll review the reports with you, analyze listings, and give you the critical insights you won't find online. Get a clear "Go / No-Go" recommendation from an elite, factory-trained industry insider.

SELL YOUR EV WITH DATA. JUSTIFY YOUR ASKING PRICE.

Deep SOH Pre-Sale VerificationThis is our most advanced technical assessment, designed for the seller who wants to prove their vehicle's quality. This service includes our full 250+ Point Premium PPI as its foundation from the Autocheck report to the forensic paint analysis.We then go a critical step further with our Multi-Hour Battery Deep Dive. We perform a full charge-cycle analysis, meticulously documenting the battery's real world performance, efficiency, and degradation curve.The Deliverable:
The result is a Certified Pre-Sale Report. We compile all data, the Autocheck, the 250+ point inspection, the laser scans, and the advanced battery graphs into a comprehensive, third party document.This isn't just a PDF. It's a powerful sales tool, backed by our $12,000 bespoke insurance suite. It gives you the unassailable, expert-backed data to build trust with buyers, accelerate your sale, and prove your vehicle is worth its asking price.

The EV Shopping Concierge Package

This is our premier service, designed exclusively for the serious EV buyer.The used EV market is inefficient. Wasting time on duds, navigating private sellers, and paying for multiple, ineffective inspections is a costly, high riisk gamble. We're here to change that.The EV Shopping Concierge Package is your strategic advantage. It fundamentally transforms our relationship, moving us from a one time inspector to your personal EV expert and strategic advisor.You get an elite, factory trained (Tesla, Mercedes-Benz, Ford) consultant on your team. We are the only EV consultancy in Colorado to be fully backed by a $12,000 bespoke insurance suite, including professional liability (E&O) and auto coverage.We don't just promise data; we stand behind it. This package equips you with the data-driven freedom to confidently reject bad deals and secure the right car at the right price.

✅ Three (3) Premium Pre-Purchase Inspections
Our full, 7 Point data package and bumper-to bumper evaluation. Use them on any three vehicles you choose, giving you the flexibility to build a high quality shortlist and know you're choosing the best one.✅ Three (3) 15-Minute "Get our professional "Go/No-Go" opinion before you waste time. We'll review listings with you, analyze photos, and identify red flags, telling you whether a vehicle is even worth pursuing.✅ A Personal Concierge Scheduling Link
Your own private, high-priority booking link for all your inspections and calls. No waiting, no hassle. This is the "white hat" experience, fully managed for you.✅ Substantial Savings
Get all of this for a single package price, offering significant savings over booking these services individually. (A $1,347 Value).

OUR UNFAIR ADVANTAGE

#1 Professional Data Access (ALLDATA Pro) We start with data before we even touch the car...#3 Laser-Scanned Precision (TBE200) We use advanced lasers to measure brake rotor and tire tread depth...

#2 Dealership-Level Diagnostics (Autel Ultra EV) This isn't a simple code reader. Our Ultra EV scanner is an elite diagnostic tool...#4 Forensic Body Analysis (Professional Coating Gauge) Our sapphire-tipped gauge measures paint thickness with a resolution of 0.001 mils...

How It Works: Your Questions, Answered

What do I need to do before I book?
Simply contact the seller to arrange a 90-minute window and location for the inspection and test drive. Once you have a time confirmed, you have everything you need to book with us.How do I book and pay for the inspection?
Click the "Book An Inspection" button to access our secure scheduler. You'll enter the vehicle's details and the agreed-upon time and location. Payment is handled securely upfront with a credit card to reserve your spot.Do I need to be present for the inspection?
No, you are not required to be there. We handle everything directly with the seller. We act as your expert representative on-site so you can go about your day.What happens during the inspection?
Our technician performs a comprehensive bumper-to-bumper check, with a special focus on the EV systems. We connect advanced diagnostic tools directly to the car to analyze the high-voltage battery's health, which is the most critical and expensive component.How and when do I get the results?
We guarantee you will receive a comprehensive, personalized, multi-page PDF report, with pictures of your vehicle, via email within 24 hours, though we typically deliver it by 8 PM on the day of the inspection.

Expertise You Can Trust. Technology You Can Rely On.

The transition to EVs is exciting but confusing, and a hands-off customer service approach often leaves people feeling on their own. Elektrowagen was founded to solve this: we are your educated, third-party resource for clear, unbiased facts and data, whether you're a first-time buyer or a business planning a fleet transition.

Our Founder: An Expert Trained by the Best
Your inspection isn't performed by a general mechanic; it's conducted by a specialist with a deep, proven background in advanced automotive technology. We believe you deserve the best, so we trained with the best.Our founder's qualifications include:✅ Factory-Trained by the Leaders: A graduate of the elite Tesla START, Mercedes-Benz ELITE, and Ford FACT advanced training programs.✅ Academically Exceptional: A graduate of Universal Technical Institute (UTI), he completed his Automotive Technology degree with High Honors, earning a perfect 4.0 GPA and a nomination to the Alpha Beta Kappa national honor society.✅ Proven Character & Integrity: Proudly a U.S. Army Veteran.Our Technology: The Professional Data Stack
Elite expertise requires elite tools. We don't just use a simple code reader; we've invested in a professional data stack.This includes the Autel Ultra EV Diagnostic Scanner for deep-system analysis, ALLDATA Pro for TSBs and recalls, and a corporate account with Autocheck by Experian™ for vehicle history. We invest in the best because our data-driven analysis depends on it.

OUR "WHITE HAT" FOUNDATION: INSURED & ASSURED

We believe in accountability. Words like "expert" are meaningless without it. That's why Elektrowagen Consulting is built on an unshakeable professional foundation.First, we are backed by a $12,000 bespoke insurance suite, including full Professional Liability (Errors & Omissions), General Liability, and auto coverage.Second, all our client engagements are governed by custom-drafted legal agreements, developed by our counsel to ensure a clear, transparent, and professional relationship.We don't just provide data; we provide peace of mind. Our "white hat" service means we stand behind our analysis, with our entire operation insured and protected to the highest professional standard.

Don't Bet Your Fleet on a Sales Pitch.

Generic online calculators are for hobbyists. We provide a forensic-grade Total Cost of Ownership (TCO) analysis that delivers the financial certainty to justify your fleet decision.

Your Fleet's Biggest Risk? Bad Data.

Most "consultants" are just hardware salesmen who don't understand utility demand charges or true battery degradation. This guesswork leads to six-figure mistakes.Our Solution: The "Elektrowagen Value Stack" We deliver a holistic financial simulation that models everything:✓ Holistic TCO & Payback Modeling** (Vehicle Costs vs. Long-Term Savings)✓ Utility Demand Charge Analysis** (The True Utility Cost of Charging)✓ On-Site Asset ROI** (Turning Solar & Battery Storage into Profit Centers)✓ Full Incentive & Grant Stacking (We find every dollar)

Our competition quotes press releases. We quote diagnostic data.

Why trust your fleet's financial future to someone who can't diagnose a high-voltage battery? Our founder, Joel A. Davis, is a U.S. Army Veteran with an unparalleled technical foundation. His expertise is not from a webinar—it's certified by the most elite, factory-level programs in the world:Tesla START | Mercedes-Benz ELITE | Ford FACTWe are a "white hat service" based in Superior, CO. We are not salespeople. We are a true advisory firm, fully backed by a $12,000 bespoke insurance suite (incl. Professional E&O) and governed by custom-drafted legal agreements.We don't just sell certainty; we insure it.

Our 3-Step Engagement

INTAKE & TRIAGE
We start with a 15-min strategy call to perform a "data triage" and collect your foundational costs.FORENSIC ANALYSIS
We run your data through our proprietary TCO financial model to build a defensible, data-driven plan.STRATEGY DELIVERY
We deliver a board-room-ready presentation with your actionable, data-driven plan.

Stop Guessing. Start Knowing.

Dynamic Test Sample

SOH Blitz Test Sample

3-5hr SOH Deep Charging Test Sample

The Elektrowagen Data Project

Mapping the Future of EV Battery HealthAt Elektrowagen Consulting, our goal is ambitious but simple: to build the most comprehensive, real-world database of electric vehicle battery health in Colorado, and eventually, the nation.Knowledge is power. For consumers to make truly educated decisions about used EVs, the truth on how different batteries age in the real world must be transparent, accessible, and easy to understand. Today, it isn't.To solve this, we need to test as many electric vehicles as we can—new ones, old ones, those with healthy batteries, and those with degraded ones. We are compiling this data to track real-world trends as EVs age. It's a monumental task, but the concept is simple. Just like Pokémon, we intend to "Catch 'Em All!"This is a community-driven effort. Through grassroots "Data Drive" events and partnerships with EV owners, we connect directly to vehicles to collect the deep, granular data necessary for true insight. Crucially, we will re-scan the same vehicles over the years to build a unique, long-term understanding of battery degradation.This is more than just a project; it's a journey to bring radical transparency to the EV market. Every vehicle we scan is a vital contribution to this library of knowledge. We are committed to sharing what we learn with you, the community, and we hope you'll join us.-Elektrowagen

TERMS AND CONDITIONS1. SERVICE DESCRIPTION
Elektrowagen Consulting (“Provider” or “Company”) will perform vehicle data collection and diagnostic reporting services ("Services") for Customer's vehicle(s) as specified in the Sales Order. Services include data collection, analysis, and delivery of a vehicle health report ("Report"). Provider is not affiliated with any vehicle manufacturer and does not perform repairs or maintenance.
2. PROVIDER OBLIGATIONS
Provider shall perform the Services with reasonable care and skill, in accordance with industry standards. Provider shall use qualified personnel and appropriate Diagnostic Tools to perform the Services.
Provider shall deliver the Report to Customer within the timeframe specified in the Sales Order, or if no timeframe is specified, within a reasonable time after the completion of the data collection.
3. CUSTOMER ACKNOWLEDGMENTS AND RESPONSIBILITIES
Customer acknowledges that: (a) Provider is not affiliated with any vehicle manufacturer; (b) Services may affect manufacturer warranties; (c) Reports represent a point-in-time assessment and not a guarantee of vehicle condition; and (d) Customer is solely responsible for any actions taken based on Report information. Customer shall provide accurate vehicle information and reasonable access to the vehicle.
Customer shall not copy, modify, share, or sell the Report, or remove any proprietary notices, except as permitted by law or with Provider’s prior written consent.
4. PAYMENT AND REFUNDS
Payment is due in full at the time the Services are rendered, unless otherwise specified in the Sales Order. Provider accepts payment by credit card, debit card, electronic funds transfer, or other methods specified in the Sales Order.
All fees are non-refundable except as expressly provided in this Article 4, the Sales Order, or as required by applicable law. If Provider cannot collect data due to technical limitations, Customer may receive a refund. No refunds will be issued based on disagreement with Report findings.
5. CANCELLATION
Either party may cancel this agreement as specified in the Sales Order. All cancellation requests must be submitted in writing. If Provider cancels this agreement for any reason other than Customer's breach, Provider will refund all fees paid by Customer. If Customer cancels, refunds will be processed according to the terms in the Sales Order.
6. INTELLECTUAL PROPERTY AND DATA PRIVACY
Provider retains ownership of all diagnostic tools, methodologies, and collected data. Customer receives a non-exclusive license to use the Report for personal or internal business purposes only. Provider may use anonymized data for research and service improvement. Provider will implement reasonable safeguards to protect Customer data and will not sell or share personally identifiable information except as required by law.
7. CONFIDENTIALITY
Both parties agree to maintain the confidentiality of any proprietary information shared during the provision of Services, including but not limited to vehicle data, diagnostic methods, and business information. Each party shall (a) use the same degree of care to protect the other party's Confidential Information as it uses to protect its own Confidential Information of similar nature, but in no event less than reasonable care; and (b) use the other party's Confidential Information solely for the purpose of performing its obligations or exercising its rights under this Agreement.
8. WARRANTIES
Provider warrants that the Services will be performed in a professional and workmanlike manner. This limited warranty is the sole and exclusive warranty provided by Provider. No other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, are provided.

Customer warrants that they own the Vehicle or have authority from the owner for Provider to perform the Services, and that all information they provide about the Vehicle is accurate and complete.
THE SERVICES AND REPORTS ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE,’ WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON‑INFRINGEMENT.
The Services and Reports are informational only and do not promise repair, replacement, or ongoing protection of the Vehicle. Provider does not guarantee that it will identify all potential issues with the Vehicle, the Services are not a substitute for manufacturer‑ recommended maintenance or inspections, and Provider does not warrant that any Report or the Services will prevent future Vehicle malfunctions or breakdowns.
THE SERVICES ARE NOT AFFILIATED WITH, ENDORSED BY, OR SPONSORED BY TESLA, INC. PROVIDER IS NOT AN AUTHORIZED TESLA SERVICE PROVIDER. THE SERVICES MAY AFFECT THE MANUFACTURER'S WARRANTY ON THE VEHICLE, AND CUSTOMER ACKNOWLEDGES THAT IT IS SOLELY RESPONSIBLE FOR UNDERSTANDING THE TERMS OF ANY MANUFACTURER'S WARRANTY.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY COLORADO LAW, PROVIDER'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE SERVICES. Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, regardless of the form of action, whether in contract, tort, or otherwise.
10. INSURANCE COVERAGE
Provider maintains (1 ) commercial general liability insurance with limits of not less than $1,000,000 per occurrence and $2,000,000 in the aggregate; and (b) professional liability insurance with limits of not less than $1,000,000 per claim and $2,000,000 in the aggregate. <alternative better to use this if you have the typical corporate package>
11. GOVERNING LAW & COMPLIANCE (2,,,,
This Agreement shall be governed by Colorado law.
The Services provided under this agreement do not constitute "motor vehicle service contracts" as defined under Colorado law, which applies to agreements for repair, replacement, or maintenance of a motor vehicle due to defects, accidental damage, or normal wear and tear.
12. DISPUTE RESOLUTION
The parties shall attempt in good faith to resolve any dispute arising out of or relating to this Agreement promptly by negotiation between executives who have authority to settle the controversy. If the dispute has not been resolved by negotiation within 30 days after delivery of the initial notice of negotiation, or if the parties failed to meet within 14 days after delivery, the parties shall submit the dispute to JAMS for mediation, and if the matter is not resolved through mediation, then it shall be submitted to JAMS for final and binding arbitration. This clause shall not preclude parties from (a) seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction, or (b) pursuing final remedy in small claims court.
13. GENERAL PROVISIONS
This Agreement, together with the Sales Order, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, representations, and understandings of the parties, whether written or oral. Provider may modify these Terms with notice to Customer. If any provision is found unenforceable, the remaining provisions remain in effect. Failure to enforce any right shall not constitute a waiver. These Terms may be executed electronically and in counterparts.

PRIVACY NOTICE
Effective Date/Last Modified: November 14, 2025This Privacy Policy describes:
• Information that we receive from you when you interact with the Services
• How we use and process the information that we receive
• If and why Personal Information may be disclosed to third parties
• Your choices regarding the collection and processing of your Personal Information
Please note that this Privacy Policy does not apply to information collected through third-party websites or external services that you may access through the Services.
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you submit information to or through the Services, you consent to the collection and processing of your information as described in this Privacy Policy.
By using the Services, you accept the terms of this Privacy Policy and our Services Agreement and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.
If you have not done so already, please also review our Service Agreement (https://elektrowagenconsulting.com/#servicesagreement). The Service Agreement contains provisions that limit our liability to you and require you to resolve any dispute with us on an individual basis and not as part of any class or representative action.
This Privacy Policy is incorporated into and made a part of our Service Agreement.
IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR SERVICE AGREEMENT, PLEASE DO NOT USE ANY OF THE SERVICES.
The Effective Date of this Privacy Policy is set forth at the top of this Policy. Whenever possible, we will provide you with advance written notice of our changes to this Privacy Policy. We will not make retroactive changes that reduce your privacy rights unless we are legally required to do so. Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions.INFORMATION WE COLLECT
Types of Information
We collect various kinds of information that you provide to us as well as information we obtain from your use of the Services. Some of the types of information that we collect include:
“Personal Information”—information associated with or used to identify or contact a specific person. Personal Information includes: (1) contact data (such as e-mail address, telephone number); (2) demographic data (such as address (such as the location of a seller vehicle, if applicable) and zip code); (3) certain Usage Data (defined below), such as IP address, and (4) any information you submit to us in connection with your requests, such as emails or text messages you send us, and (5) information about your vehicle, such as VIN number and vehicle characteristics, and information we generate in our provision of Services, such as purchases.
Certain Personal Information, such as information about personal health, may be characterized as Sensitive Personal Information under certain laws and subject to stricter regulation than other personal information. Before providing it to use, we urge you to carefully consider whether to disclose your Sensitive Personal Information to us. If you do provide Sensitive Personal Information to us, you consent to its use and disclosure for the purposes and in the manner described in this Privacy Policy.
“Usage Data”—information about an individual's online activity that, by itself, does not identify the individual, such as:
• technical information, including your browser type, service provider, IP address, operating system and webpages visited;
• information about what you've searched for and looked at while using the Services;
• metadata, which means information related to items you made available through the Services, such as the date, time or location that a shared photograph or video was taken or posted.
Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Personal Information and Usage Data may be linked together, or Usage Information also may be linked with other Usage Information and, once linked, may identify an individual person and become Personal Information.
“Location Data” is a category of Personal Information collected about the location of a mobile device or computer, including:
• the location of the mobile device or computer used to access the Services derived from GPS or WiFi use;
• the IP address of the mobile device or computer or internet service used to access the Services,
• other information made available by a user or others that indicates the current or prior location of the user. As of the date of this Privacy Notice we do not collect photographs from you but our technicians may use photographs in connection with providing the Services. These photographs may have geo-tag data associated with them. By consenting to the Services you consent to our processing of this location information to provide our Services.How We Collect Information
Whether we collect certain types of information and how we process it depends on how you use and access the Services. Some information is collected automatically through use of cookies and similar data collection tools. We collect information about you in the following ways:From You. We collect information from you when you:
• Use the Services. We collect Personal Information from you when you use one of the Services, contact us for help or information or otherwise voluntarily provide your Personal Information. We collect the information and content that you submit to us such as when you order services, complete a purchase transaction, enter comments, ask us questions, or submit comments or a review, or. We also collect data when you when you complete a customer satisfaction or market research surveys which we may make available from time to time. Your responses are optional.
• Connect with social media though the Services. The Services may offer you the ability to use Facebook Connect or other social media services (collectively, “social media”) in conjunction with certain Services. When you access the Services through your Facebook or other Social Media account, the Services may, depending on your privacy settings, have access to information that you have provided to the Social Media platform. We may use this information for the purposes described in this Privacy Policy or at the time the information was collected.
From our Services. To provide our vehicle inspection Services we use tools that scan your vehicle and the service providers that help us provide the Services, use small text files called “cookies”, which are small computer files sent to or accessed from your web browser or your computer's or tablet's hard
From Our Business Partners and Service Providers. Third parties that assist us with our business operations also collect information (including Personal Information and Usage Data) about you through the Services and share it with us. For example, our vendors collect and share information with us to help us detect and prevent fraud.
We may combine the information we collect from you with information from other sources and use the combined information as described in this Privacy Policy.
Usage Data. We also automatically collect Usage Data when you interact with the Services.
From cookies and other data collection tools. We, along with the service providers that help us provide the Services, use small text files called “cookies”, which are small computer files sent to or accessed from your web browser or your computer's or tablet's hard drive that contain information about your computer, such as a user ID, user settings, browsing history and activities conducted while using the Services. Cookies are not themselves personally identifiable, but may be linked to Personal Information that you provide to us through your interaction with the Services. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier.
Cookies help us improve the Services by [Include all that apply: tracking users' navigation habits and storing users' password, customizing users' experience with the Services; enabling us to analyze technical and navigational information about the Services; and helping to detect and prevent fraud; tools such as web beacons and server logs]. [[Joel: do you know if you use any analytics cookies, tracking cookies, etc.? You can sometimes run a “cookiebot” service over the site.]]
The Services also may use data collection tools to collect information from the device used to access the Services, such as operating system type, browser type, domain and other system settings, as well as the operating system used and the country and time zone in which the computer or device is located.
Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers (including some mobile web browsers) provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user's computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Services.
How We Use Your Information
We may use the information we collect for any of the following purposes:
• to provide the Services to you;
• to operate, improve and personalize the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us;
• for customer service, security, to detect fraud or illegal activities, or for archival and backup purposes in connection with the provision of the Services;
• to communicate with you regarding proposed Services, such as in connection with bookings, regarding inquiries you may have before or after the Services are completed;
• to better understand how users access and use the Services, for the purposes of trying to improve the Services and to respond to user preferences, including language and location customization, personalized help and instructions, or other responses to users' usage of the Services;
• to help us develop our new products and services and improve our existing products and services;
• to provide users with advertising and direct marketing that is more relevant to you;
• to enforce our Service Agreement or other applicable policies; and
• to assess the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with the Services.
Please note that, in order to provide you with a better experience and to improve the Services, information collected through the Services may be used in an aggregated or de-identified manner.
How We Share and Disclose Your Information
We may share and disclose information as described at the time information is collected or as follows:
When you consent. We may share Personal Information with third parties if you have given us your consent to do so. We will only share Sensitive Personal Information when you have given us your opt-in consent.
To perform services. We may disclose Personal Information to third parties in order to perform services requested or functions initiated by users, such as booking appointments and inspecting vehicles. In addition, we may disclose Personal Information in order to identify a user in connection with communications sent through the Services. We also may offer users the opportunity to share information with friends and other users through the Services.
[In aggregated, de-identified form] With third parties not performing services on our behalf. We may ultimately share information, including Personal Information.] with providers who may wish to offer you goods and services. If you procure any of our services, you expressly consent to our sharing of your personal information with third parties for their own purposes, including marketing.
With third party service providers performing services on our behalf. We share information, including Personal Information, with our service providers to perform the functions for which we engage them (such as hosting and data analyses). We may share information as needed to operate other related services.
In any form, to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose Personal Information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share Personal Information as required to pursue available remedies or limit damages we may sustain.
In aggregated form. We may share Personal Information about you in an aggregated form—that is, in a statistical or summary form that does not include any personal identifiers—with third parties in order to discover and reveal trends about how users like you interact with our services.
During corporate changes. We may transfer information, including your Personal Information, in connection with a merger, sale, acquisition or other change of ownership or control by or of us or any affiliated company (in each case whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before your information is transferred or becomes subject to a different privacy policy.
Information Storage and Security
We retain information as long as it is necessary and relevant for our operations. We also retain Personal Information to comply with applicable law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Service Agreement, collect any fees owed and other actions permitted by law. After it is no longer necessary for us to retain information, we dispose of it according to our data retention and deletion policies.
We employ industry-standard security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Services are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure areas of any of the Services are restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.
Links to Third Party Services
The Services may contain links to third-party websites and services (“Third Party Services”) with which we have no affiliation. A link to any Third Party Service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a Third Party Service, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.
Disclaimer: No Information Collected From Children
The Services are not intended for use by children. If you are under the age of majority in your place of residence, you may use the Services only with the consent of or under the supervision of your parent or legal guardian.
Consistent with the requirements of the Children's Online Privacy Protection Act (COPPA), if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent's verified consent, we will use that information only to respond